Question 1

How do I get started with KentStudioTZ?

Accepted Answer

Simply book a free consultation through our contact page or WhatsApp us directly. We'll discuss your needs, recommend the right service, and give you a clear plan and price — no obligation.

Question 2

How long does it take to complete a project?

Accepted Answer

Google Business Profile setup takes 2–3 business days. A basic website takes 7–14 days. Branding packages (logo + identity) take 5–10 days. Complex projects are scoped individually.

Question 3

Do you serve businesses outside Dar es Salaam?

Accepted Answer

Yes! We work with businesses across Tanzania including Arusha, Mwanza, Dodoma, and more. All work is done remotely with WhatsApp and video calls — no need to travel.

Question 4

How much do your services cost?

Accepted Answer

Our services start from TZS 150,000 for basic setups. Website packages start from TZS 800,000. Google Business Profile setup starts from TZS 200,000. Visit our Services page to see all current prices.

Question 5

What payment methods do you accept?

Accepted Answer

We accept M-Pesa, Tigo Pesa, Airtel Money, and bank transfer. For international clients, we accept credit/debit cards via Stripe.

Question 6

Do I need to pay everything upfront?

Accepted Answer

For most projects, we require 50% upfront and 50% on delivery. For small setups (under TZS 500,000), full payment is required upfront.

Question 7

What is a Google Business Profile and why do I need it?

Accepted Answer

A Google Business Profile is your free listing on Google Maps and Google Search. When someone searches for businesses like yours in your area, your profile shows up with your phone number, hours, location, photos, and reviews. It's the #1 way for local customers to find you.

Question 8

What's included in a website package?

Accepted Answer

Our website packages include: design, development, mobile-friendly layout, contact form, basic SEO setup, and 1 month of free support after launch. Domain and hosting are extra (we can help you set these up).

Question 9

How do I reach your support team?

Accepted Answer

The fastest way is WhatsApp — we typically respond within 1 hour during business hours (Mon–Fri, 8am–6pm EAT). You can also email us or submit a support ticket through your client portal.

Frequently Asked Questions

Getting Started

Pricing & Payment

Google Business Profile

Websites

Support

Still Have Questions?