1. Who We Are

KentStudioTZ (“we”, “us”, “our”) is a digital agency headquartered at Golden Jubilee Towers, Dar es Salaam, Tanzania. We provide web development, branding, Google Business Profile management, digital marketing, and digital product marketplace services to businesses in Tanzania and East Africa.

2. Information We Collect

We collect information you provide directly:

Name, email address, phone number (when you contact us or register)
Business name and industry (for service onboarding)
Payment information (processed securely through Stripe and M-Pesa — we do not store card details)
Project files, brand assets, and content you provide for your projects
Support ticket messages and communications

We automatically collect:

Device type, browser, and operating system
Pages visited, time spent, and referring URLs (via Google Analytics)
IP address (anonymized for analytics purposes)

3. How We Use Your Information

To deliver the services you purchase or request
To communicate about your projects, orders, and support tickets
To process payments via Stripe or mobile money providers
To improve our website, services, and customer experience
To send relevant updates about your projects (never spam)

4. Payment Data Security

All card payments are processed through Stripe, a PCI DSS Level 1 certified payment processor. Mobile money payments (M-Pesa, Tigo Pesa, Airtel Money) are processed through authorized payment aggregators. We never store your full card number, CVV, or mobile money PIN on our servers.

5. Data Sharing

We do not sell your personal information to third parties. We share data only with:

Payment processors (Stripe, mobile money providers) to complete transactions
Hosting and infrastructure providers (to deliver our services)
Analytics tools (Google Analytics, anonymized data only)
Law enforcement if legally required

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. Contact us at hello@kentstudiotz.com with any privacy-related requests.

7. Cookies

We use essential cookies for site functionality and analytics cookies (Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work properly.

8. Contact Us

For privacy questions, contact us at hello@kentstudiotz.com or visit our contact page.

Privacy Policy